forked from Mapan/odoo17e
289 lines
11 KiB
Plaintext
289 lines
11 KiB
Plaintext
# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * website_helpdesk_livechat
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#
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# Translators:
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# Wil Odoo, 2023
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# 山西清水欧度(QQ:54773801) <54773801@qq.com>, 2023
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# Chloe Wang, 2024
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#
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 17.0+e\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2023-10-26 22:20+0000\n"
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"PO-Revision-Date: 2023-10-26 23:10+0000\n"
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"Last-Translator: Chloe Wang, 2024\n"
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"Language-Team: Chinese (China) (https://app.transifex.com/odoo/teams/41243/zh_CN/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Language: zh_CN\n"
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"Plural-Forms: nplurals=1; plural=0;\n"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid ""
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"\n"
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" Create a new helpdesk ticket by typing <b>/ticket <i>ticket title</i></b><br>\n"
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" "
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msgstr ""
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"\n"
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" 输入以下字串，即可创建技术支持请求：<b>/ticket <i>请求主题</i></b><br>\n"
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" "
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0
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#, python-format
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msgid "%(name)s's Ticket"
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msgstr "%(name)s的工单"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done
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msgid "Alright, we should have everything we need"
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msgstr "好了，我们应该有我们需要的一切"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0
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#, python-format
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msgid ""
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"An \"Email\" step type must exist before the \"Create Ticket\" step for a "
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"ticket to be created."
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msgstr "要创建工单，“创建工单”步骤之前必须有“电子邮件”步骤类型。"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc
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msgid "Anything else to add?"
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msgstr "还有其他别的需要添加吗？"
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#. module: website_helpdesk_livechat
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#: model:ir.ui.menu,name:website_helpdesk_livechat.helpdesk_team_canned_response_menu
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msgid "Canned Responses"
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msgstr "预设回复"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script
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msgid "Chatbot Script"
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msgstr "聊天机器人脚本"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step
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msgid "Chatbot Script Step"
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msgstr "聊天机器人脚本步骤"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Canned Responses"
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msgstr "配置罐装回应"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Live Chat Channel"
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msgstr "设置在线客服频道"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket
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msgid "Create Ticket"
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msgstr "创建工单"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/messaging_service_patch.js:0
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#, python-format
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msgid "Create a new helpdesk ticket (/ticket ticket title)"
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msgstr "新建技术支持请求（/ticket 请求主题）"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "Created a new ticket: %s"
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msgstr "创建新工单：%s"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel
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msgid "Discussion Channel"
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msgstr "讨论频道"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch
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msgid "First, what is the nature of your issue?"
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msgstr "首先，您的问题的性质是什么？"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__ticket_count
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msgid "Generated Ticket Count"
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msgstr "生成的工单计数"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes
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msgid "Great, that will make our lives easier."
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msgstr "太好了，那会让我们的生活更轻松。"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot
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msgid "Helpdesk Bot"
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msgstr "服务台机器人"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id
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msgid "Helpdesk Team"
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msgstr "帮助中心团队"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome
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msgid "Here we go, help is on the way!"
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msgstr "我们继续吧，帮助就在路上！"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical
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msgid "I have a technical issue"
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msgstr "我有个技术问题"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative
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msgid "I have an administrative question"
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msgstr "我有个行政问题"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no
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msgid "It's OK, we can also find your contract by other means."
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msgstr "没关系，我们也可以通过其他方式查找到你的合同。"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email
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msgid "Just a last thing, can we please have your email address?"
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msgstr "最后一件事，能不能给我们提供您的电子邮件地址？"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat
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msgid "Live Chat"
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msgstr "在线聊天"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "Make sure you are using the right format:"
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msgstr "确保使用正确的格式："
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no
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msgid "No"
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msgstr "否"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "No tickets found for %s."
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msgstr "未找到 %s 的门票。"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid ""
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"No tickets found for <b>%s</b>. <br> Make sure you are using the right "
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"format:<br> <b>/search_tickets <i>keyword</i></b>"
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msgstr ""
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"找不到有关<b>%s</b>的技术支持请求。<br>请确保使用正确格式：<br><b>/search_tickets<i>关键字</i></b>"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket
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msgid ""
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"OK, I just created a ticket for you. You should receive an email "
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"confirmation very soon."
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msgstr "好的，我刚刚为您创建了一个工单。你应该很快收到一封确认电子邮件。"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial
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msgid "Please write below the serial number of your equipment."
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msgstr "请在下面写您设备的序列号码。"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input
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msgid "Please write below your customer reference."
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msgstr "请在下面写您的客户参考号码。"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/messaging_service_patch.js:0
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#, python-format
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msgid "Search helpdesk tickets (/search_tickets keyword)"
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msgstr "搜索服务台技术支持请求（/search_tickets 关键字）"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid ""
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"Search helpdesk tickets by typing <b>/search_tickets <i>keyword</i></b>"
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msgstr "输入以下字串，即可搜索技术支持请求：<b>/search_tickets <i>关键字</i></b>"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "Something is missing or wrong in command"
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msgstr "命令不完整或者命令错误"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type
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msgid "Step Type"
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msgstr "步骤类型"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks
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msgid "Thank you, that will help our engineers see what went wrong."
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msgstr "谢谢，这将帮助我们的工程师看到出了什么问题。"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form
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msgid "Tickets"
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msgstr "工单"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "Tickets search results for %s: "
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msgstr "有关“%s” 的技术支持请求搜索结果："
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref
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msgid ""
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"To start with, do you have a customer reference?\n"
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"They are written on each invoice you received, next to your name."
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msgstr ""
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"首先，你有一个客户参考号码吗？\n"
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"它们写在你收到的每张结算上，在你的名称旁边。"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_res_users
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msgid "User"
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msgstr "用户"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue
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msgid "We're all set. Now, what is your issue?"
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msgstr "我们都准备好了。现在，你的问题是什么？"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes
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msgid "Yes"
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msgstr "是"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "keyword"
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msgstr "关键字"
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