# Translation of Odoo Server.
# This file contains the translation of the following modules:
# 	* website_helpdesk_livechat
# 
# Translators:
# Wil Odoo, 2023
# 山西清水欧度(QQ:54773801) <54773801@qq.com>, 2023
# Chloe Wang, 2024
# 
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 17.0+e\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-10-26 22:20+0000\n"
"PO-Revision-Date: 2023-10-26 23:10+0000\n"
"Last-Translator: Chloe Wang, 2024\n"
"Language-Team: Chinese (China) (https://app.transifex.com/odoo/teams/41243/zh_CN/)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Language: zh_CN\n"
"Plural-Forms: nplurals=1; plural=0;\n"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid ""
"\n"
"                    Create a new helpdesk ticket by typing <b>/ticket <i>ticket title</i></b><br>\n"
"                    "
msgstr ""
"\n"
"                    输入以下字串，即可创建技术支持请求：<b>/ticket <i>请求主题</i></b><br>\n"
"                    "

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0
#, python-format
msgid "%(name)s's Ticket"
msgstr "%(name)s的工单"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done
msgid "Alright, we should have everything we need"
msgstr "好了，我们应该有我们需要的一切"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0
#, python-format
msgid ""
"An \"Email\" step type must exist before the \"Create Ticket\" step for a "
"ticket to be created."
msgstr "要创建工单，“创建工单”步骤之前必须有“电子邮件”步骤类型。"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc
msgid "Anything else to add?"
msgstr "还有其他别的需要添加吗？"

#. module: website_helpdesk_livechat
#: model:ir.ui.menu,name:website_helpdesk_livechat.helpdesk_team_canned_response_menu
msgid "Canned Responses"
msgstr "预设回复"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script
msgid "Chatbot Script"
msgstr "聊天机器人脚本"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step
msgid "Chatbot Script Step"
msgstr "聊天机器人脚本步骤"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
msgid "Configure Canned Responses"
msgstr "配置罐装回应"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
msgid "Configure Live Chat Channel"
msgstr "设置在线客服频道"

#. module: website_helpdesk_livechat
#: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket
msgid "Create Ticket"
msgstr "创建工单"

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/messaging_service_patch.js:0
#, python-format
msgid "Create a new helpdesk ticket (/ticket ticket title)"
msgstr "新建技术支持请求（/ticket 请求主题）"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "Created a new ticket: %s"
msgstr "创建新工单：%s"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel
msgid "Discussion Channel"
msgstr "讨论频道"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch
msgid "First, what is the nature of your issue?"
msgstr "首先，您的问题的性质是什么？"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__ticket_count
msgid "Generated Ticket Count"
msgstr "生成的工单计数"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes
msgid "Great, that will make our lives easier."
msgstr "太好了，那会让我们的生活更轻松。"

#. module: website_helpdesk_livechat
#: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot
msgid "Helpdesk Bot"
msgstr "服务台机器人"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id
msgid "Helpdesk Team"
msgstr "帮助中心团队"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome
msgid "Here we go, help is on the way!"
msgstr "我们继续吧，帮助就在路上！"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical
msgid "I have a technical issue"
msgstr "我有个技术问题"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative
msgid "I have an administrative question"
msgstr "我有个行政问题"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no
msgid "It's OK, we can also find your contract by other means."
msgstr "没关系，我们也可以通过其他方式查找到你的合同。"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email
msgid "Just a last thing, can we please have your email address?"
msgstr "最后一件事，能不能给我们提供您的电子邮件地址？"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat
msgid "Live Chat"
msgstr "在线聊天"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "Make sure you are using the right format:"
msgstr "确保使用正确的格式："

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no
msgid "No"
msgstr "否"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "No tickets found for %s."
msgstr "未找到 %s 的门票。"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid ""
"No tickets found for <b>%s</b>. <br> Make sure you are using the right "
"format:<br> <b>/search_tickets <i>keyword</i></b>"
msgstr ""
"找不到有关<b>%s</b>的技术支持请求。<br>请确保使用正确格式：<br><b>/search_tickets<i>关键字</i></b>"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket
msgid ""
"OK, I just created a ticket for you. You should receive an email "
"confirmation very soon."
msgstr "好的，我刚刚为您创建了一个工单。你应该很快收到一封确认电子邮件。"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial
msgid "Please write below the serial number of your equipment."
msgstr "请在下面写您设备的序列号码。"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input
msgid "Please write below your customer reference."
msgstr "请在下面写您的客户参考号码。"

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/messaging_service_patch.js:0
#, python-format
msgid "Search helpdesk tickets (/search_tickets keyword)"
msgstr "搜索服务台技术支持请求（/search_tickets 关键字）"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid ""
"Search helpdesk tickets by typing <b>/search_tickets <i>keyword</i></b>"
msgstr "输入以下字串，即可搜索技术支持请求：<b>/search_tickets <i>关键字</i></b>"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "Something is missing or wrong in command"
msgstr "命令不完整或者命令错误"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type
msgid "Step Type"
msgstr "步骤类型"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks
msgid "Thank you, that will help our engineers see what went wrong."
msgstr "谢谢，这将帮助我们的工程师看到出了什么问题。"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form
msgid "Tickets"
msgstr "工单"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "Tickets search results for %s: "
msgstr "有关“%s” 的技术支持请求搜索结果："

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref
msgid ""
"To start with, do you have a customer reference?\n"
"They are written on each invoice you received, next to your name."
msgstr ""
"首先，你有一个客户参考号码吗？\n"
"它们写在你收到的每张结算上，在你的名称旁边。"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_res_users
msgid "User"
msgstr "用户"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue
msgid "We're all set. Now, what is your issue?"
msgstr "我们都准备好了。现在，你的问题是什么？"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes
msgid "Yes"
msgstr "是"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "keyword"
msgstr "关键字"