forked from Mapan/odoo17e
297 lines
11 KiB
Plaintext
297 lines
11 KiB
Plaintext
# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * website_helpdesk_livechat
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#
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# Translators:
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# Wil Odoo, 2023
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# Marianna Ciofani, 2024
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#
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 17.0+e\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2023-10-26 22:20+0000\n"
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"PO-Revision-Date: 2023-10-26 23:10+0000\n"
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"Last-Translator: Marianna Ciofani, 2024\n"
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"Language-Team: Italian (https://app.transifex.com/odoo/teams/41243/it/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Language: it\n"
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"Plural-Forms: nplurals=3; plural=n == 1 ? 0 : n != 0 && n % 1000000 == 0 ? 1 : 2;\n"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid ""
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"\n"
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" Create a new helpdesk ticket by typing <b>/ticket <i>ticket title</i></b><br>\n"
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" "
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msgstr ""
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"\n"
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" Crea un nuovo ticket di assistenza digitando <b>/ticket <i>titolo ticket</i></b><br>\n"
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" "
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0
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#, python-format
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msgid "%(name)s's Ticket"
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msgstr "Ticket di %(name)s"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done
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msgid "Alright, we should have everything we need"
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msgstr "Bene, dovremmo avere tutto ciò di cui abbiamo bisogno"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0
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#, python-format
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msgid ""
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"An \"Email\" step type must exist before the \"Create Ticket\" step for a "
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"ticket to be created."
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msgstr ""
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"Un tipo di fase \"E-mail\" deve esistere prima di \"Crea ticket\" per creare"
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" un ticket."
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc
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msgid "Anything else to add?"
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msgstr "Nient'altro da aggiungere?"
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#. module: website_helpdesk_livechat
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#: model:ir.ui.menu,name:website_helpdesk_livechat.helpdesk_team_canned_response_menu
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msgid "Canned Responses"
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msgstr "Risposte predefinite"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script
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msgid "Chatbot Script"
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msgstr "Chatbot Script"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step
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msgid "Chatbot Script Step"
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msgstr "Chatbot Script Step"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Canned Responses"
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msgstr "Configura risposte predefinite"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Live Chat Channel"
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msgstr "Configura un canale Live Chat"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket
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msgid "Create Ticket"
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msgstr "Crea segnalazione"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/messaging_service_patch.js:0
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#, python-format
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msgid "Create a new helpdesk ticket (/ticket ticket title)"
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msgstr "Crea un nuovo ticket di assistenza (/ticket titolo ticket)"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "Created a new ticket: %s"
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msgstr "Creato un nuovo ticket: %s"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel
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msgid "Discussion Channel"
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msgstr "Canale di discussione"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch
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msgid "First, what is the nature of your issue?"
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msgstr "Per prima cosa, qual è la natura del tuo problema?"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__ticket_count
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msgid "Generated Ticket Count"
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msgstr "Numero di ticket creati"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes
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msgid "Great, that will make our lives easier."
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msgstr "Ottimo, questo renderà le nostre vite più semplici."
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#. module: website_helpdesk_livechat
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#: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot
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msgid "Helpdesk Bot"
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msgstr "Bot Helpdesk"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id
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msgid "Helpdesk Team"
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msgstr "Gruppo Helpdesk"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome
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msgid "Here we go, help is on the way!"
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msgstr "Ci siamo, aiuto in arrivo!"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical
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msgid "I have a technical issue"
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msgstr "Ho un problema tecnico"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative
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msgid "I have an administrative question"
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msgstr "Ho una domanda di carattere amministrativo"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no
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msgid "It's OK, we can also find your contract by other means."
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msgstr "Va bene, possiamo trovare il tuo contratto in altri modi."
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email
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msgid "Just a last thing, can we please have your email address?"
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msgstr "Solo un'ultima cosa, puoi fornirci il tuo indirizzo e-mail?"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat
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msgid "Live Chat"
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msgstr "Livechat"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "Make sure you are using the right format:"
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msgstr "Assicurati di utilizzare il formato giusto:"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no
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msgid "No"
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msgstr "No"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "No tickets found for %s."
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msgstr "Nessun ticket trovato per %s."
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid ""
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"No tickets found for <b>%s</b>. <br> Make sure you are using the right "
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"format:<br> <b>/search_tickets <i>keyword</i></b>"
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msgstr ""
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"Non è stato trovato nessun ticket per <b>%s</b>. <br>Assicurati di "
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"utilizzare il formato giusto:<br> <b>/search_tickets <i>parola "
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"chiave</i></b>"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket
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msgid ""
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"OK, I just created a ticket for you. You should receive an email "
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"confirmation very soon."
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msgstr ""
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"Ok, ho appena creato un ticket per te. Dovresti ricevere un'e-mail di "
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"conferma a breve."
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial
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msgid "Please write below the serial number of your equipment."
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msgstr "Per favore, scrivi di seguito il numero seriale del dispositivo."
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input
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msgid "Please write below your customer reference."
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msgstr "Per favore, scrivi di seguito il tuo riferimento cliente."
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/messaging_service_patch.js:0
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#, python-format
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msgid "Search helpdesk tickets (/search_tickets keyword)"
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msgstr "Cerca ticket di assistenza (/search_tickets parola chiave)"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid ""
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"Search helpdesk tickets by typing <b>/search_tickets <i>keyword</i></b>"
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msgstr ""
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"Cerca ticket di assistenza digitando <b>/search_tickets<i>parola "
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"chiave</i></b>"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "Something is missing or wrong in command"
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msgstr "Qualche parametro è errato o mancante nel comando"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type
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msgid "Step Type"
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msgstr "Tipo fase"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks
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msgid "Thank you, that will help our engineers see what went wrong."
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msgstr ""
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"Grazie, questo aiuterà i nostri ingegneri a capire cosa sia andato storto."
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form
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msgid "Tickets"
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msgstr "Ticket"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "Tickets search results for %s: "
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msgstr "Risultati ricerca ticket per %s:"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref
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msgid ""
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"To start with, do you have a customer reference?\n"
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"They are written on each invoice you received, next to your name."
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msgstr ""
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"Per iniziare, hai un riferimento cliente?\n"
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"Puoi trovarlo su ogni fattura ricevuta, accanto al tuo nome."
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_res_users
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msgid "User"
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msgstr "Utente"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue
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msgid "We're all set. Now, what is your issue?"
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msgstr "Siamo pronti. Qual è il tuo problema?"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes
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msgid "Yes"
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msgstr "Sì"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
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#, python-format
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msgid "keyword"
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msgstr "parola chiave"
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