# -*- coding: utf-8 -*- # Part of Odoo. See LICENSE file for full copyright and licensing details. from datetime import date, datetime, timedelta from freezegun import freeze_time from odoo import Command from odoo.addons.helpdesk.tests.common import HelpdeskCommon from odoo.addons.hr_holidays.tests.common import TestHrHolidaysCommon class TestHelpdeskHolidays(HelpdeskCommon, TestHrHolidaysCommon): @classmethod def setUpClass(cls): super().setUpClass() cls.leave_type = cls.env['hr.leave.type'].create({ 'name': 'Legal Leaves', 'time_type': 'leave', 'requires_allocation': 'no', }) cls.user_hruser.groups_id |= cls.env.ref('helpdesk.group_helpdesk_user') cls.user_hrmanager.groups_id |= cls.env.ref('helpdesk.group_helpdesk_manager') cls.user_employee.groups_id |= cls.env.ref('helpdesk.group_helpdesk_user') cls.company_2 = cls.env['res.company'].create({ 'name': 'Company 2', }) cls.employee_emp.company_id = cls.company_2 cls.test_team.write({ 'auto_assignment': True, 'assign_method': 'randomly', 'member_ids': [ Command.set([ cls.user_hruser_id, cls.user_hrmanager_id, cls.user_employee_id, ]), ], }) def new_ticket(self): return self.env['helpdesk.ticket'].create({ 'name': 'Ticket', 'team_id': self.test_team.id, }) def test_random_assignment_employee_time_off(self): leave = self.env['hr.leave'].create({ 'employee_id': self.employee_hruser.id, 'holiday_status_id': self.leave_type.id, 'request_date_from': date.today(), 'request_date_to': date.today() + timedelta(days=6), }) leave.action_approve() self.assertEqual(self.new_ticket().user_id, self.user_hrmanager, "The created ticket should be automatically assigned to hrmanager") self.assertEqual(self.new_ticket().user_id, self.user_employee, "The created ticket should be automatically assigned to employee") self.assertEqual(self.new_ticket().user_id, self.user_hrmanager, "The created ticket should be automatically assigned to hrmanager") def test_balanced_assignment_employee_time_off(self): self.test_team.assign_method = 'balanced' for i, (stage_id, user_id) in enumerate(( (self.stage_new, self.user_hrmanager), (self.stage_new, self.user_employee), (self.stage_progress, self.user_employee), )): self.env['helpdesk.ticket'].create({ 'name': f"Ticket {i}", 'team_id': self.test_team.id, 'stage_id': stage_id.id, 'user_id': user_id.id, }) leave = self.env['hr.leave'].create({ 'employee_id': self.employee_hrmanager.id, 'holiday_status_id': self.leave_type.id, 'request_date_from': date.today(), 'request_date_to': date.today() + timedelta(days=6), }) leave.action_approve() self.assertEqual(self.new_ticket().user_id, self.user_hruser, "The created ticket should be automatically assigned to hruser") self.assertEqual(self.new_ticket().user_id, self.user_hruser, "The created ticket should be automatically assigned to hruser") self.assertEqual(self.new_ticket().user_id, self.user_hruser, "The created ticket should be automatically assigned to hruser") def test_assignment_global_leave(self): self.env['resource.calendar.leaves'].create({ 'date_from': datetime.now().strftime('%Y-%m-%d 00:00:00'), 'date_to': (datetime.now() + timedelta(days=6)).strftime('%Y-%m-%d 23:59:59'), }) self.assertEqual(self.new_ticket().user_id, self.user_employee, "The created ticket should be automatically assigned to employee") self.assertEqual(self.new_ticket().user_id, self.user_employee, "The created ticket should be automatically assigned to employee") self.assertEqual(self.new_ticket().user_id, self.user_employee, "The created ticket should be automatically assigned to employee") # Freeze the time a Monday, so that it's outside the working schedule @freeze_time('2022-03-14') def test_assignment_resource_calendar(self): self.employee_hruser.resource_id.calendar_id = self.env['resource.calendar'].create({ 'name': 'Half Week', 'hours_per_day': 8.0, 'attendance_ids': [ (0, 0, {'name': 'Wednesday Afternoon', 'dayofweek': '2', 'hour_from': 13, 'hour_to': 17, 'day_period': 'afternoon'}), (0, 0, {'name': 'Thursday Morning', 'dayofweek': '3', 'hour_from': 8, 'hour_to': 12, 'day_period': 'morning'}), (0, 0, {'name': 'Thursday Lunch', 'dayofweek': '3', 'hour_from': 12, 'hour_to': 13, 'day_period': 'lunch'}), (0, 0, {'name': 'Thursday Afternoon', 'dayofweek': '3', 'hour_from': 13, 'hour_to': 17, 'day_period': 'afternoon'}), (0, 0, {'name': 'Friday Morning', 'dayofweek': '4', 'hour_from': 8, 'hour_to': 12, 'day_period': 'morning'}), (0, 0, {'name': 'Friday Lunch', 'dayofweek': '4', 'hour_from': 12, 'hour_to': 13, 'day_period': 'lunch'}), (0, 0, {'name': 'Friday Afternoon', 'dayofweek': '4', 'hour_from': 13, 'hour_to': 17, 'day_period': 'afternoon'}) ] }) self.assertEqual(self.new_ticket().user_id, self.user_hrmanager, "The created ticket should be automatically assigned to hrmanager") self.assertEqual(self.new_ticket().user_id, self.user_employee, "The created ticket should be automatically assigned to employee") self.assertEqual(self.new_ticket().user_id, self.user_hrmanager, "The created ticket should be automatically assigned to hrmanager")