# Translation of Odoo Server.
# This file contains the translation of the following modules:
# 	* website_helpdesk_livechat
# 
# Translators:
# Wil Odoo, 2023
# Tony Ng, 2024
# 
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 17.0+e\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-10-26 22:20+0000\n"
"PO-Revision-Date: 2023-10-26 23:10+0000\n"
"Last-Translator: Tony Ng, 2024\n"
"Language-Team: Chinese (Taiwan) (https://app.transifex.com/odoo/teams/41243/zh_TW/)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Language: zh_TW\n"
"Plural-Forms: nplurals=1; plural=0;\n"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid ""
"\n"
"                    Create a new helpdesk ticket by typing <b>/ticket <i>ticket title</i></b><br>\n"
"                    "
msgstr ""
"\n"
"                    輸入以下字串，即可新增技術支援請求： <b>/ticket <i>請求主題</i></b><br>\n"
"                    "

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0
#, python-format
msgid "%(name)s's Ticket"
msgstr "%(name)s 的支援請求"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done
msgid "Alright, we should have everything we need"
msgstr "好的，我們應該已有需要的一切."

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0
#, python-format
msgid ""
"An \"Email\" step type must exist before the \"Create Ticket\" step for a "
"ticket to be created."
msgstr "在「建立支援請求」步驟之前，必須有「電子郵件」步驟類型，才可建立支援請求。"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc
msgid "Anything else to add?"
msgstr "有沒有其他資料要補充？"

#. module: website_helpdesk_livechat
#: model:ir.ui.menu,name:website_helpdesk_livechat.helpdesk_team_canned_response_menu
msgid "Canned Responses"
msgstr "預設回應"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script
msgid "Chatbot Script"
msgstr "聊天機器人程式碼"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step
msgid "Chatbot Script Step"
msgstr "聊天機器人程式碼步驟"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
msgid "Configure Canned Responses"
msgstr "設定預設回應"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
msgid "Configure Live Chat Channel"
msgstr "設定線上客服頻道"

#. module: website_helpdesk_livechat
#: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket
msgid "Create Ticket"
msgstr "新增技術支援請求"

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/messaging_service_patch.js:0
#, python-format
msgid "Create a new helpdesk ticket (/ticket ticket title)"
msgstr "新增技術支援請求（/ticket 請求主題）"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "Created a new ticket: %s"
msgstr "已建立新支援請求：%s"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel
msgid "Discussion Channel"
msgstr "討論群組"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch
msgid "First, what is the nature of your issue?"
msgstr "首先，問題的性質是甚麼？"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__ticket_count
msgid "Generated Ticket Count"
msgstr "已產生支援請求數目"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes
msgid "Great, that will make our lives easier."
msgstr "太好了，這會使我們的工作較容易。"

#. module: website_helpdesk_livechat
#: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot
msgid "Helpdesk Bot"
msgstr "技術支援機器人"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id
msgid "Helpdesk Team"
msgstr "技術支援團隊"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome
msgid "Here we go, help is on the way!"
msgstr "很好，快將會有人幫助你。"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical
msgid "I have a technical issue"
msgstr "我有一個技術問題"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative
msgid "I have an administrative question"
msgstr "我有一個行政問題"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no
msgid "It's OK, we can also find your contract by other means."
msgstr "沒問題，我們也可以用其他方法找出你的合約。"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email
msgid "Just a last thing, can we please have your email address?"
msgstr "最後，可以告知你的電郵地址嗎？"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat
msgid "Live Chat"
msgstr "線上客服"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "Make sure you are using the right format:"
msgstr "請確保使用正確的格式："

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no
msgid "No"
msgstr "否"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "No tickets found for %s."
msgstr "未找到 %s 相關的支援請求。"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid ""
"No tickets found for <b>%s</b>. <br> Make sure you are using the right "
"format:<br> <b>/search_tickets <i>keyword</i></b>"
msgstr ""
"找不到有關 <b>%s</b> 的支援請求。<br><br>請確保使用正確格式：<br> <b>/search_tickets "
"<i>關鍵字</i></b>"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket
msgid ""
"OK, I just created a ticket for you. You should receive an email "
"confirmation very soon."
msgstr "好的，我剛剛為你建立了一個技術支援請求。你應該很快會收到一封確認電郵。"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial
msgid "Please write below the serial number of your equipment."
msgstr "請在下方填寫你設備的序號。"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input
msgid "Please write below your customer reference."
msgstr "請於下方填寫客戶參考編號。"

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/messaging_service_patch.js:0
#, python-format
msgid "Search helpdesk tickets (/search_tickets keyword)"
msgstr "搜尋技術支援請求（/search_tickets 關鍵字）"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid ""
"Search helpdesk tickets by typing <b>/search_tickets <i>keyword</i></b>"
msgstr "輸入以下字串，即可搜尋技術支援請求： <b>/search_tickets <i>關鍵字</i></b>"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "Something is missing or wrong in command"
msgstr "指令有缺漏或錯誤"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type
msgid "Step Type"
msgstr "步驟類型"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks
msgid "Thank you, that will help our engineers see what went wrong."
msgstr "謝謝你，這將幫助我們的工程師找出問題所在。"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form
msgid "Tickets"
msgstr "支援請求"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "Tickets search results for %s: "
msgstr "有關「%s」的支援請求搜尋結果："

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref
msgid ""
"To start with, do you have a customer reference?\n"
"They are written on each invoice you received, next to your name."
msgstr ""
"首先，你有客戶參考編號嗎？\n"
"應該在你收到的每張發票上，寫了在你的名稱旁邊的。"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_res_users
msgid "User"
msgstr "使用者"

#. module: website_helpdesk_livechat
#: model:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue
msgid "We're all set. Now, what is your issue?"
msgstr "我們都準備好了。現在，你的問題是什麼？"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes
msgid "Yes"
msgstr "是"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk.py:0
#, python-format
msgid "keyword"
msgstr "關鍵字"