# -*- coding: utf-8 -*- # Part of Odoo. See LICENSE file for full copyright and licensing details. from odoo import api, fields, models, _ class HelpdeskTicketConvertWizard(models.TransientModel): _name = 'helpdesk.ticket.convert.wizard' _description = 'Convert Helpdesk Tickets to Tasks' @api.model def default_get(self, field_list): result = super().default_get(field_list) if 'project_id' in field_list and not result.get('project_id'): result['project_id'] = self._default_project_id() or self.env['project.project'].search([], limit=1).id return result def _default_project_id(self): # This method is meant to be overridden. return False project_id = fields.Many2one('project.project', string='Project') stage_id = fields.Many2one('project.task.type', string='Stage', domain="[('project_ids', 'in', project_id)]", compute='_compute_default_stage', readonly=False, store=True, required=True) @api.depends('project_id') def _compute_default_stage(self): self.stage_id = self.project_id.type_ids[0].id if self.project_id.type_ids else False def action_convert(self): tickets_to_convert = self._get_tickets_to_convert() created_tasks = self.env['project.task'].with_context(mail_create_nolog=True).create( [self._get_task_values(ticket) for ticket in tickets_to_convert] ) for ticket, task in zip(tickets_to_convert, created_tasks): ticket.active = False ticket_sudo, task_sudo = ticket.sudo(), task.sudo() ticket_sudo.message_post(body=_("Ticket converted into task %s", task_sudo._get_html_link())) task_sudo.message_post_with_source( 'mail.message_origin_link', render_values={'self': task_sudo, 'origin': ticket_sudo}, subtype_xmlid='mail.mt_note', ) if len(created_tasks) == 1: return { 'view_mode': 'form', 'res_model': 'project.task', 'res_id': created_tasks[0].id, 'views': [(self.env.ref('project.view_task_form2').id, 'form')], 'type': 'ir.actions.act_window', } return { 'name': _('Converted Tasks'), 'view_mode': 'tree,form', 'res_model': 'project.task', 'views': [(self.env.ref('project.view_task_tree2').id, 'tree'), (self.env.ref('project.view_task_form2').id, 'form')], 'type': 'ir.actions.act_window', 'domain': [('id', 'in', created_tasks.ids)], } def _get_tickets_to_convert(self): to_convert_ids = self.env.context.get('to_convert', []) return self.env['helpdesk.ticket'].browse(to_convert_ids) def _get_task_values(self, ticket): return { 'name': ticket.name, 'description': ticket.description, 'project_id': self.project_id.id, 'stage_id': self.stage_id.id, 'partner_id': ticket.partner_id.id, }