Tickets helpdesk.ticket tree,kanban,form,pivot,graph,activity {'default_project_id': active_id, 'create': False} [('project_id', '=', active_id)] [('is_internal_project', '=', False), ('helpdesk_team', '=', False)] [('is_internal_project', '=', False), ('helpdesk_team', '=', False)]