# kpi_analysis_results

analysis_date: 2025-11-25 11:25:41
report_path: ./reports/kpi_report_Suherdy_Yacob_20251125_182540.pdf
perspective_scores:
  {"Financial": 28.333333333333332, "Customer": 0.0, "Internal Business Process": 84.18312499999999, "Learning & Growth": 271.5}

achievement_status:
  {"total_kpis": 10, "achieved": 6, "not_achieved": 4, "no_data": 0, "achievement_rate": 60.0, "achievement_percentage": 60.0}

recommendations:
  ["1. **Improve financial performance:** Suherdy Yacob's financial performance is at 28.3%, which is a clear area for immediate attention. To increase this, Yacob should engage in regular financial audits and review financial controls to identify areas of inefficiency or waste.", "2. **Increase customer focus:** Since customer perspective score is currently at 0.0%, it is crucial to develop and implement a customer relationship management (CRM) plan to improve customer satisfaction and loyalty.", "3. **Address underperforming KPIs:** Specific attention needs to be given to \"F2a: Realisasi Kasbon\" and \"F2b: Aset yg tidak sesuai\". Implementing strategies like regular asset audits and stricter cash advance policies can help improve these KPIs.", "4. **Minimize audit findings:** \"B1e: Temuan Audit Eksternal\" and \"B1f: Temuan Audit Internal Kritis\" are underperforming. Integrate stricter compliance measures and conduct regular internal audits to minimize these findings.", "5. **Maintain and improve internal business process:** Yacob's performance in this area is good at 84.2%. However, there is still room for improvement. Implementing process automation where possible can help improve efficiency and accuracy."]


analysis_date: 2025-11-25 11:42:35
report_path: ./reports/kpi_report_Micael_Trio_Didit_Setio_Putro_Audit_Internal_Manag_20251125_184234.pdf
perspective_scores:
  {"Financial": 52.77777777777778, "Customer": 0.0, "Internal Business Process": 85.79629629629629, "Learning & Growth": 69.83134920634919}

achievement_status:
  {"total_kpis": 12, "achieved": 8, "not_achieved": 4, "no_data": 0, "achievement_rate": 66.66666666666666, "achievement_percentage": 66.66666666666666}

recommendations:
  ["1. **Prioritize customer engagement**: The score in the customer perspective is at 0.0%, which is a critical area for immediate attention. Start by identifying key customer groups and their needs, and then develop a strategy to meet those needs effectively. Engage with customers through regular communication, feedback, and resolution of their concerns.", "2. **Improve financial performance**: With a score of 52.8%, the financial perspective needs considerable attention. Focus on identifying inefficiencies and redundancies in financial processes and implement cost-saving measures.", "3. **Address Underperforming KPIs**: It's crucial to take specific actions for the underperforming KPIs -", "- For KPI \"F2c: Keterlambatan Realisasi Kasbon\", implement a strict schedule and process for cash advance realization.", "- For KPI \"B3c: Temuan yang berulang dengan root cause yang sama\", conduct root cause analysis for recurring findings and implement corrective actions.", "- For KPI \"B3d: Rekomendasi yang diimplementasikan\", ensure all recommendations are actioned and followed-up on a regular basis.", "- For KPI \"B3e: Rata-rata penyelesaian CPAR max 7 hari dari penyerahan CPAR\", set up a system to track and expedite the resolution of CPAR within the 7-day timeframe.", "4. **Enhance Learning and Growth**: With a score of 69.8%, there's room for improvement in this perspective. Encourage continuous learning and skills development among employees. Implement a reward system for those who actively engage in learning and growth activities.", "5. **Internal Business Process**: Maintain the high performance (85.8%) in this perspective. Regularly review and update process documentation to ensure they remain effective and efficient."]


analysis_date: 2025-11-25 11:45:05
report_path: ./reports/kpi_report_Martha_A_Murniati__Finance_&_Accounting_Manager_20251125_184504.pdf
perspective_scores:
  {"Financial": 12.5875, "Customer": 12.25, "Internal Business Process": 63.611111111111114, "Learning & Growth": 76.78518518518518}

achievement_status:
  {"total_kpis": 14, "achieved": 9, "not_achieved": 5, "no_data": 0, "achievement_rate": 64.28571428571429, "achievement_percentage": 64.28571428571429}

recommendations:
  ["1. **Address the Debt to Equity Ratio (F1a) and Cash Ratio (F1b) immediately:** To improve the financial perspective, focus on reducing debt and boosting equity. This may involve better budgeting, cost-cutting measures, or renegotiating with lenders. For the Cash Ratio, consider short-term strategies like liquidating non-essential assets or improving receivables collection.", "2. **Improve Vendor Payment Process (C1a):** Address overdue vendor payments by revising payment procedures. Create a more effective system for tracking and paying invoices on time, which may involve investing in new software or hiring additional accounts payable staff.", "3. **Optimize Operational Expenditure (F2a):** Review the Opex Group for any unnecessary expenses or areas where costs can be trimmed. This may include renegotiating contracts with suppliers or implementing energy-saving measures.", "4. **Revamp Project Macro Ideal (C2a):** This KPI seems to relate to project management, so consider implementing a more efficient project management system or training for staff to improve project outcomes, which will, in turn, satisfy customers.", "5. **Improve Financial Perspective:** Implement a more robust financial planning and analysis function that can help drive profitability, manage costs, and make informed business decisions. Use forecasting and modeling to align financial resources with strategic goals."]


analysis_date: 2025-11-25 11:46:24
perspective_scores: {"Financial": 0.0, "Customer": 0.0, "Internal Business Process": 0.0, "Learning & Growth": 0.0}
report_path: ./reports/kpi_report_Totok_Wijayanto___Business_Development_Manager_20251125_184624.pdf
achievement_status:
  {"total_kpis": 12, "achieved": 4, "not_achieved": 8, "no_data": 0, "achievement_rate": 33.33333333333333, "achievement_percentage": 33.33333333333333}

recommendations:
  ["1. Priority Area - Legal Issues: Given that \"Opening New Outlet,\" \"Kasus legalitas tidak lengkap,\" \"Keterlambatan Legalitas,\" and \"Temuan Kasus Legal\" are all underperforming, immediate attention needs to be given to legal aspects of business development. This could involve hiring or consulting with legal experts to ensure that all legal requirements are met when opening new outlets.", "2. KPI Action - Customer Satisfaction: The KPI \"Kesesuaian hasil survey\" is underperforming, indicating low customer satisfaction. Implement a robust feedback system to understand customer dissatisfaction and take corrective measures. This could include frequent customer satisfaction surveys and direct customer engagement sessions.", "3. KPI Action - Workplace Safety: The KPI \"Kecelakaan Kerja\" is low, indicating workplace safety issues. Implement a firm-wide safety protocol and conduct regular safety drills to ensure that all employees are aware of safety procedures. This could be completed within the next quarter.", "4. Strategic Improvement - Employee Retention: The KPI \"Retensi Karyawan\" is low, indicating high attrition rates. Develop and implement an Employee Engagement Program that includes incentives for high performance, opportunities for growth and learning, and a supportive work environment. Monitor its impact over the next six months.", "5. Strategic Improvement - Talent Readiness: The KPI \"Talent Readiness\" is low, indicating a need for more effective staff training. Implement a robust training program that focuses on the skills needed for future growth of the organization. This program should be developed and launched within the next two months."]


analysis_date: 2025-11-25 11:48:09
report_path: ./reports/kpi_report_William_Christian_Tedjo___Projcet_&_Maintenance_Ma_20251125_184809.pdf
perspective_scores:
  {"Financial": 41.666666666666664, "Customer": 26.166402116402114, "Internal Business Process": 24.078888888888887, "Learning & Growth": 21.129629629629612}

achievement_status:
  {"total_kpis": 10, "achieved": 2, "not_achieved": 8, "no_data": 0, "achievement_rate": 20.0, "achievement_percentage": 20.0}

recommendations:
  ["1. Prioritize the improvement of financial performance: Given that financial performance is one of the lowest and is a key driver for any business, it is necessary to focus on improving this area. This is particularly true for the 'Hari Keterlambatan Kasbon' and 'Data Aset Tidak Sesuai', which are underperforming. A thorough review of financial management processes must be undertaken immediately.", "2. Improve customer satisfaction: The 'Keterlambatan penyelesaian kerusakan' and 'Indeks Ketidak-puasan perbaikan' are key areas that need improvement. Implement a more effective system to track and prioritize repairs and maintenance, and also establish a better communication system with customers about progress and timelines. These actions should commence in the next one month.", "3. Enhance internal business processes: Addressing 'Kecelakaan Kerja' and 'Downtime Alat/Mesin' should be a priority. Improve safety measures and protocols to reduce workplace accidents and invest in regular equipment maintenance to reduce downtimes. These changes should be implemented immediately and reviewed every quarter.", "4. Focus on Learning and Growth: 'Retensi Karyawan' and 'Candidate' KPIs are underperforming. Create a more conducive work environment for employee growth and retention, and also improve the recruitment process to attract better candidates. This should be a continuous process, but a reevaluation of current strategies should take place in the next two months.", "5. Conduct regular KPI reviews: To ensure that these improvements are effective and to identify new areas of concern, regular KPI reviews should be conducted. This could be done on a quarterly basis."]


analysis_date: 2025-11-25 11:49:50
report_path: ./reports/kpi_report_Riesthandie___Quality_Manager_20251125_184950.pdf
perspective_scores:
  {"Financial": 62.291666666666664, "Customer": 28.566666666666666, "Internal Business Process": 27.76041666666667, "Learning & Growth": 64.44444444444444}

achievement_status:
  {"total_kpis": 13, "achieved": 9, "not_achieved": 4, "no_data": 0, "achievement_rate": 69.23076923076923, "achievement_percentage": 69.23076923076923}

recommendations:
  ["1. Immediate Focus on Customer and Internal Business Process: Given the lowest scores are in the 'Customer' and 'Internal Business Process' areas, immediate attention and resources should be directed to these areas.", "2. Address Underperforming KPIs:", "- F1a: Omset MACRO - Implement strategies to increase sales volume like targeted marketing and sales promotions. This should be prioritized within the next quarter.", "- F2a: Keterlambatan Realisasi Kasbon - Develop stringent policies and procedures to ensure timely realization of cash advances, including tighter controls and regular audits. This should be actioned within the next two months.", "- F2b: Aset yg tidak sesuai - Regularly review assets and their utilization. Dispose of, or reallocate assets that are not in use or not generating value. This should be initiated within one month.", "- B2a: Inovasi proses - Encourage a culture of innovation within the organization. This could include creating a platform for employees to share ideas or even setting aside time for brainstorming sessions. This should be an ongoing process.", "3. Strategic Improvements per Perspective:", "- Financial: Improve financial planning and control to better manage resources and increase profitability. This is a long-term strategy to be implemented over the next fiscal year.", "- Customer: Prioritize customer satisfaction through improved quality of products/services and customer service. Implement customer feedback mechanisms to understand areas of improvement. This should be done within three months.", "- Internal Business Process: Streamline and automate processes where possible to improve efficiency and effectiveness. This should be started within the next six months.", "- Learning & Growth: Invest in employee training and development to improve skills and knowledge. This is an ongoing strategy that should be continuously reviewed and updated.", "4. Regular Performance Review: Schedule regular performance reviews, at least quarterly, to assess progress against these KPIs and adjust strategies as necessary. This should start from the next quarter onwards."]


analysis_date: 2025-11-25 11:51:52
report_path: ./reports/kpi_report_William__C._T._20251125_185152.pdf
perspective_scores:
  {"Financial": 4.698148148148149, "Customer": 22.849031305861065, "Internal Business Process": 30.0, "Learning & Growth": 8.333333333333334}

achievement_status:
  {"total_kpis": 9, "achieved": 1, "not_achieved": 8, "no_data": 0, "achievement_rate": 11.11111111111111, "achievement_percentage": 11.11111111111111}

recommendations:
  ["1. Prioritize Financial KPIs: The financial metrics are severely underperforming. The immediate focus should be on improving the \"Omzet\" and \"Profit Margin\". Consider reviewing pricing strategies, cost management and revenue generation tactics to enhance these KPIs.", "2. Improve Customer-related KPIs: With a performance score of 22.8%, attention should be given to customer-focused KPIs. Implement measures to improve the \"Total Transaksi\". This could involve targeted marketing campaigns or loyalty programs to increase customer transactions.", "3. Address Complaints and Reviews: The \"Google Review\" and \"Jumlah Komplain\" KPIs are also underperforming. Develop a strategy for managing and responding to customer reviews and complaints, possibly through a dedicated customer service team.", "4. Invest in Learning & Growth: The \"Jam Learning\" and \"Candidate Readiness\" are areas of concern. Invest in employee training programs to improve skill sets. Ensure that new hires are fully prepared for their roles, possibly through a more comprehensive onboarding process.", "5. Refine Internal Business Processes: Although performing better than other areas, the \"Internal Business Process\" still requires attention. Analyze current processes to identify areas of inefficiency or breakdown, then implement operational changes as needed."]


analysis_date: 2025-11-25 11:53:43
report_path: ./reports/kpi_report_Budi_Siswanto_20251125_185343.pdf
perspective_scores:
  {"Financial": 130000026.22393975, "Customer": 0.0, "Internal Business Process": 36.875, "Learning & Growth": 58.25}

achievement_status:
  {"total_kpis": 7, "achieved": 4, "not_achieved": 3, "no_data": 0, "achievement_rate": 57.14285714285714, "achievement_percentage": 57.14285714285714}

recommendations:
  ["1. Prioritize Customer Satisfaction: With a score of 0.0% in customer perspective, it is evident that customer satisfaction is a major concern. This should be the first priority for immediate attention. Budi should implement a customer feedback system to understand and address the concerns of the customers.", "2. Improve Internal Business Process: The score of 36.9% indicates inefficiencies in internal processes. Budi should conduct an internal audit to identify bottlenecks and implement standard operating procedures to enhance efficiency.", "3. Enhance Learning and Growth: The score of 58.2% in Learning & Growth indicates room for improvement. Budi should establish an ongoing training program for the employees to enhance their skills and productivity.", "4. Improve Omzet Non Outlet KPI: Review the current marketing and sales strategy for non-outlet sales and consider implementing targeted marketing campaigns or promotional offers to increase sales.", "5. Enhance Customer Satisfaction Index: To improve the \"C1a: Indeks Kepuasaan Pelanggan\" KPI, consider conducting regular customer surveys to identify areas of dissatisfaction and implement corrective measures based on the feedback received."]


