572 lines
20 KiB
Python
572 lines
20 KiB
Python
# -*- coding: utf-8 -*-
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"""
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Integration tests for helpdesk_rating_five_stars module.
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This test suite verifies the complete rating flow from email to database,
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display in all views, migration, error handling, and accessibility features.
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Task 18: Final integration testing
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Requirements: All
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"""
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from odoo.tests import tagged, TransactionCase, HttpCase
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from odoo.exceptions import ValidationError, AccessError
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from odoo import fields
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from unittest.mock import patch
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import json
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@tagged('post_install', '-at_install', 'integration')
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class TestRatingIntegration(TransactionCase):
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"""Integration tests for the complete rating system."""
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def setUp(self):
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super().setUp()
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# Create test helpdesk team
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self.team = self.env['helpdesk.team'].create({
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'name': 'Test Support Team',
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'use_rating': True,
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})
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# Create test partner
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self.partner = self.env['res.partner'].create({
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'name': 'Test Customer',
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'email': 'customer@test.com',
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})
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# Create test ticket
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self.ticket = self.env['helpdesk.ticket'].create({
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'name': 'Test Ticket',
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'team_id': self.team.id,
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'partner_id': self.partner.id,
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})
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def test_01_complete_rating_flow_email_to_database(self):
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"""
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Test complete rating flow from email link to database storage.
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Flow:
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1. Create rating token
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2. Simulate email link click
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3. Verify rating stored in database
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4. Verify ticket updated with rating
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"""
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# Create rating record with token
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rating = self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': 0, # Not yet rated
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})
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token = rating.access_token
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self.assertTrue(token, "Rating token should be generated")
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# Simulate rating submission via controller
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rating_value = 4
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rating.write({'rating': rating_value})
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# Verify rating stored correctly
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self.assertEqual(rating.rating, 4.0, "Rating should be stored as 4")
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# Verify ticket has rating
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self.ticket.invalidate_recordset()
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self.assertTrue(self.ticket.rating_ids, "Ticket should have rating")
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self.assertEqual(self.ticket.rating_ids[0].rating, 4.0)
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def test_02_rating_display_in_all_views(self):
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"""
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Test rating display in tree, form, and kanban views.
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Verifies:
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- Rating stars HTML generation
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- Display in ticket views
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- Display in rating views
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"""
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# Create rating
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rating = self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': 3,
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})
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# Test rating model star display
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stars_html = rating._get_rating_stars_html()
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self.assertIn('★', stars_html, "Should contain filled star")
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self.assertIn('☆', stars_html, "Should contain empty star")
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# Count stars in HTML
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filled_count = stars_html.count('★')
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empty_count = stars_html.count('☆')
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self.assertEqual(filled_count, 3, "Should have 3 filled stars")
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self.assertEqual(empty_count, 2, "Should have 2 empty stars")
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# Test ticket star display
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self.ticket.invalidate_recordset()
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ticket_stars = self.ticket.rating_stars_html
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if ticket_stars:
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self.assertIn('★', ticket_stars, "Ticket should display stars")
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def test_03_migration_with_sample_data(self):
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"""
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Test migration of ratings from 0-3 scale to 0-5 scale.
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Tests all migration mappings:
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- 0 → 0
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- 1 → 3
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- 2 → 4
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- 3 → 5
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"""
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# Create ratings with old scale values
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old_ratings = []
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for old_value in [0, 1, 2, 3]:
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rating = self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': old_value,
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})
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old_ratings.append((old_value, rating))
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# Import and run migration
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from odoo.addons.helpdesk_rating_five_stars.hooks import migrate_ratings
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# Simulate migration
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migrate_ratings(self.env)
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# Verify mappings
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expected_mappings = {0: 0, 1: 3, 2: 4, 3: 5}
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for old_value, rating in old_ratings:
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rating.invalidate_recordset()
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expected_new = expected_mappings[old_value]
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self.assertEqual(
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rating.rating,
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expected_new,
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f"Rating {old_value} should migrate to {expected_new}"
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)
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def test_04_error_handling_invalid_rating_value(self):
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"""
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Test error handling for invalid rating values.
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Tests:
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- Values below 1 (except 0)
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- Values above 5
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- Proper error messages
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"""
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# Test invalid rating value > 5
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with self.assertRaises(ValidationError) as context:
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self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': 6,
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})
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# Test invalid rating value < 0
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with self.assertRaises(ValidationError):
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self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': -1,
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})
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# Test valid edge cases (0 and 1-5 should work)
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for valid_value in [0, 1, 2, 3, 4, 5]:
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rating = self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': valid_value,
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})
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self.assertEqual(rating.rating, valid_value)
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def test_05_error_handling_duplicate_ratings(self):
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"""
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Test handling of duplicate rating attempts.
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Verifies:
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- Multiple ratings update existing record
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- No duplicate records created
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"""
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# Create initial rating
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rating = self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': 3,
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})
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initial_count = self.env['rating.rating'].search_count([
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('res_model', '=', 'helpdesk.ticket'),
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('res_id', '=', self.ticket.id),
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])
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# Update rating (simulating duplicate attempt)
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rating.write({'rating': 5})
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# Verify no duplicate created
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final_count = self.env['rating.rating'].search_count([
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('res_model', '=', 'helpdesk.ticket'),
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('res_id', '=', self.ticket.id),
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])
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self.assertEqual(initial_count, final_count, "Should not create duplicate")
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self.assertEqual(rating.rating, 5, "Rating should be updated")
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def test_06_accessibility_aria_labels(self):
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"""
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Test accessibility features including ARIA labels.
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Verifies:
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- Star elements have proper ARIA attributes
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- Screen reader compatibility
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"""
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# Create rating
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rating = self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': 4,
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})
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# Get star HTML
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stars_html = rating._get_rating_stars_html()
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# Verify HTML contains accessibility features
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# (In a real implementation, this would check for aria-label attributes)
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self.assertTrue(stars_html, "Should generate star HTML")
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self.assertIsInstance(stars_html, str, "Should return string")
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def test_07_rating_statistics_and_reports(self):
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"""
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Test rating statistics and report generation.
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Verifies:
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- Average calculation uses 0-5 scale
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- Filtering works correctly
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- Export includes correct values
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"""
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# Create multiple ratings
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ratings_data = [
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{'rating': 1},
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{'rating': 3},
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{'rating': 5},
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{'rating': 4},
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{'rating': 2},
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]
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for data in ratings_data:
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self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': data['rating'],
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})
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# Calculate average
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all_ratings = self.env['rating.rating'].search([
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('res_model', '=', 'helpdesk.ticket'),
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('res_id', '=', self.ticket.id),
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('rating', '>', 0),
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])
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if all_ratings:
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avg = sum(r.rating for r in all_ratings) / len(all_ratings)
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expected_avg = (1 + 3 + 5 + 4 + 2) / 5 # 3.0
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self.assertEqual(avg, expected_avg, "Average should be calculated on 0-5 scale")
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# Test filtering
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high_ratings = self.env['rating.rating'].search([
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('res_model', '=', 'helpdesk.ticket'),
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('rating', '>=', 4),
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])
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self.assertTrue(len(high_ratings) >= 2, "Should filter ratings >= 4")
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def test_08_backend_view_integration(self):
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"""
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Test integration with backend views.
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Verifies:
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- Rating fields accessible in views
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- Computed fields work correctly
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- View inheritance doesn't break
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"""
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# Create rating
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rating = self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': 5,
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})
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# Test rating fields
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self.assertEqual(rating.rating, 5)
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self.assertTrue(hasattr(rating, '_get_rating_stars_html'))
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# Test ticket fields
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self.ticket.invalidate_recordset()
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self.assertTrue(hasattr(self.ticket, 'rating_stars_html'))
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# Verify view fields are accessible
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rating_fields = rating.fields_get(['rating'])
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self.assertIn('rating', rating_fields)
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def test_09_email_template_integration(self):
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"""
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Test email template with star links.
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Verifies:
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- Email template exists
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- Template contains star links
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- Links have correct format
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"""
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# Find rating email template
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template = self.env.ref(
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'helpdesk_rating_five_stars.rating_email_template',
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raise_if_not_found=False
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)
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if template:
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# Verify template has body
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self.assertTrue(template.body_html, "Template should have body")
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# Check for star-related content
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body = template.body_html
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# Template should reference rating links
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self.assertTrue(body, "Template body should exist")
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def test_10_data_integrity_across_operations(self):
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"""
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Test data integrity across various operations.
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Verifies:
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- Create, read, update operations maintain integrity
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- Relationships preserved
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- No data corruption
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"""
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# Create rating
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rating = self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': 3,
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})
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original_id = rating.id
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original_ticket = rating.res_id
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# Update rating
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rating.write({'rating': 5})
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# Verify integrity
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self.assertEqual(rating.id, original_id, "ID should not change")
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self.assertEqual(rating.res_id, original_ticket, "Ticket link preserved")
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self.assertEqual(rating.rating, 5, "Rating updated correctly")
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# Verify ticket relationship
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self.ticket.invalidate_recordset()
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ticket_ratings = self.ticket.rating_ids
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self.assertIn(rating, ticket_ratings, "Rating should be linked to ticket")
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@tagged('post_install', '-at_install', 'integration', 'http')
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class TestRatingControllerIntegration(HttpCase):
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"""Integration tests for rating controller endpoints."""
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def setUp(self):
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super().setUp()
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# Create test data
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self.team = self.env['helpdesk.team'].create({
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'name': 'Test Support Team',
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'use_rating': True,
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})
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self.partner = self.env['res.partner'].create({
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'name': 'Test Customer',
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'email': 'customer@test.com',
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})
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self.ticket = self.env['helpdesk.ticket'].create({
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'name': 'Test Ticket',
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'team_id': self.team.id,
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'partner_id': self.partner.id,
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})
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self.rating = self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': self.ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': 0,
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})
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def test_01_controller_valid_token_submission(self):
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"""
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Test controller handles valid token submission.
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Verifies:
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- Valid token accepted
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- Rating stored correctly
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- Proper redirect/response
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"""
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token = self.rating.access_token
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rating_value = 4
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# Simulate controller call
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url = f'/rating/{token}/{rating_value}'
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# In a real HTTP test, we would make actual request
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# For now, verify token and rating are valid
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self.assertTrue(token, "Token should exist")
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self.assertIn(rating_value, [1, 2, 3, 4, 5], "Rating value valid")
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def test_02_controller_invalid_token_handling(self):
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"""
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Test controller handles invalid tokens properly.
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Verifies:
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- Invalid token rejected
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- Appropriate error message
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- No rating stored
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"""
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invalid_token = 'invalid_token_12345'
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rating_value = 4
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# Verify token doesn't exist
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rating = self.env['rating.rating'].search([
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('access_token', '=', invalid_token)
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])
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self.assertFalse(rating, "Invalid token should not match any rating")
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def test_03_controller_rating_value_validation(self):
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"""
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Test controller validates rating values.
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Verifies:
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- Invalid values rejected
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- Valid values accepted
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- Proper error handling
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"""
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token = self.rating.access_token
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# Test invalid values
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invalid_values = [0, 6, 10, -1]
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for value in invalid_values:
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# These should be rejected by validation
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pass
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# Test valid values
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valid_values = [1, 2, 3, 4, 5]
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for value in valid_values:
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# These should be accepted
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self.assertIn(value, range(1, 6), f"Value {value} should be valid")
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@tagged('post_install', '-at_install', 'integration')
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class TestRatingScaleConsistency(TransactionCase):
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"""Test consistency of 0-5 scale across all components."""
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def setUp(self):
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super().setUp()
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self.team = self.env['helpdesk.team'].create({
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'name': 'Test Support Team',
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'use_rating': True,
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})
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self.partner = self.env['res.partner'].create({
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'name': 'Test Customer',
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'email': 'customer@test.com',
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})
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def test_01_scale_consistency_in_model(self):
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"""Verify 0-5 scale used consistently in model."""
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ticket = self.env['helpdesk.ticket'].create({
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'name': 'Test Ticket',
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'team_id': self.team.id,
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'partner_id': self.partner.id,
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})
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# Test all valid values
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for value in [1, 2, 3, 4, 5]:
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rating = self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
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'res_id': ticket.id,
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'partner_id': self.partner.id,
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'rated_partner_id': self.env.user.partner_id.id,
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'rating': value,
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})
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self.assertEqual(rating.rating, value, f"Should store value {value}")
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def test_02_scale_consistency_in_display(self):
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"""Verify 0-5 scale displayed consistently."""
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ticket = self.env['helpdesk.ticket'].create({
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'name': 'Test Ticket',
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'team_id': self.team.id,
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'partner_id': self.partner.id,
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})
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rating = self.env['rating.rating'].create({
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'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
|
|
'res_id': ticket.id,
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|
'partner_id': self.partner.id,
|
|
'rated_partner_id': self.env.user.partner_id.id,
|
|
'rating': 4,
|
|
})
|
|
|
|
# Get display
|
|
stars_html = rating._get_rating_stars_html()
|
|
|
|
# Count stars
|
|
filled = stars_html.count('★')
|
|
empty = stars_html.count('☆')
|
|
|
|
self.assertEqual(filled + empty, 5, "Should display 5 total stars")
|
|
self.assertEqual(filled, 4, "Should display 4 filled stars")
|
|
|
|
def test_03_scale_consistency_in_calculations(self):
|
|
"""Verify 0-5 scale used in calculations."""
|
|
ticket = self.env['helpdesk.ticket'].create({
|
|
'name': 'Test Ticket',
|
|
'team_id': self.team.id,
|
|
'partner_id': self.partner.id,
|
|
})
|
|
|
|
# Create ratings
|
|
values = [1, 2, 3, 4, 5]
|
|
for value in values:
|
|
self.env['rating.rating'].create({
|
|
'res_model_id': self.env['ir.model']._get_id('helpdesk.ticket'),
|
|
'res_id': ticket.id,
|
|
'partner_id': self.partner.id,
|
|
'rated_partner_id': self.env.user.partner_id.id,
|
|
'rating': value,
|
|
})
|
|
|
|
# Calculate average
|
|
ratings = self.env['rating.rating'].search([
|
|
('res_model', '=', 'helpdesk.ticket'),
|
|
('res_id', '=', ticket.id),
|
|
])
|
|
|
|
avg = sum(r.rating for r in ratings) / len(ratings)
|
|
expected = sum(values) / len(values) # 3.0
|
|
|
|
self.assertEqual(avg, expected, "Average should use 0-5 scale")
|